Refund policy
Return & Refund Policy
All Sales Are Final
Due to the nature of our products and services, all sales are final. We do not accept returns, exchanges, or refunds.
This applies to:
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Digital products (including sewing patterns, files, downloads)
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Custom or made-to-order items
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Consultations, lessons, and services
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Sale items and gift cards
Please review product descriptions carefully before purchasing. If you have questions prior to ordering, feel free to reach out ā Iām happy to help clarify before you buy.
Damages, Errors & Access Issues
If you receive the wrong item, experience a technical issue with a digital file, or believe there is an error on our end, please contact us within 7 days of purchase so we can review the issue and make it right where applicable.
š§ Contact: havah.designs@gmail.com
Note: Minor variations in handmade items or user error (printing, downloading, sizing choice, or skill level) are not considered defects.
Digital Products
All digital products are non-refundable once delivered, accessed, or downloaded, as they cannot be returned.
Exchanges
We do not offer exchanges.
Contact
If you have any questions about this policy or need help before purchasing, please contact:
š§ havah.designs@gmail.com